Supply Chain Assessment to identify your performance and transformation levers
Carrying out a supply chain assessment helps identify the strengths and weaknesses of your organization by analysing key processes such as forecasting, procurement, planning and distribution.
It is a powerful lever to uncover concrete opportunities to reduce costs, improve productivity, service quality and customer satisfaction, while limiting operational risks.
This work also provides a clear picture of the current situation, making it possible to set step‑by‑step objectives and structure a roadmap for continuous improvement.
Finally, the assessment ensures alignment between day‑to‑day operational practices and overall business strategy, while preparing the company for future market and technology developments.
Our convictions
Translate your strategy into the Supply Chain
The supply chain is a key differentiation lever in support of the company’s strategy.
Our assessments always start with a thorough understanding of the customer promise, growth ambitions and positioning of the offer. By translating these elements into operational requirements — service levels, agility, stock coverage, lead times, etc. — we design a supply chain that is aligned, consistent and value‑creating.
Leverage data
Our assessments combine two complementary perspectives: insights from operational teams and evidence from data.
Interviews and on-site observations provide context, uncover day-to-day pain points, and highlight areas of friction.
Data and cost analysis, however, make it possible to validate these findings objectively and prioritise the actions to be taken.
By combining perceptions with quantitative facts, we add depth to the assessment and ensure its credibility.
Benchmark your performance
Our assessments deliver their full value by showing how an organisation compares not only with industry standards, but also with best practices from the most advanced sectors.
We draw on targeted benchmarks to quickly identify realistic improvement opportunities and relevant innovations. This external perspective enriches strategic thinking and helps build a roadmap that is both ambitious and achievable.
Segment your supply chain
Not all offerings, customers, and products should be managed in the same way. Our assessments enable relevant segmentation to address customer needs as closely as possible.
This approach helps identify differentiated optimisation levers and avoid ineffective one-size-fits-all solutions. Better segmentation leads to better management.
Engage your teams
A high-performing supply chain is built with the people who manage and operate it every day. For an assessment to deliver lasting value, it must be co-developed with both operational and management teams.
Engaging them from the outset ensures that the assessment is grounded in reality, strengthens alignment around the findings, and increases commitment to the resulting action plans. Collective intelligence is a powerful catalyst for transformation.
Our solutions
and expertise
Flash Assessment
Rapid identification of improvement areas
Maturity assessment
High‑level recommendations
Comprehensive Assessment
End‑to‑end scope
Qualitative approach and data analysis
Transformation support
Definition and prioritisation of transformation initiatives
Governance, PMO and change management to secure delivery
Control tower implementation
Design and deployment of a supply chain control tower
Real‑time visibility, alert management and performance steering
Certifications and training for our consultants
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Senior manager
A graduate of Arts et Métiers, Xavier has 14 years of professional experience in industrial companies, working as a Supply Chain and Continuous Improvement Project Manager.
He has led a wide range of operational excellence initiatives across production, logistics, and supply chain, both in France and internationally, particularly within the DIY retail sector.
Among our references
End‑to‑end supply chain assessment and transformation roadmap
International supply chain assessment and transformation support
Supply chain process assessment and design
Supply chain assessment and recommendations
Supply chain assessment and roadmap
Global planning assessment and roadmap
They testify
«The assessment carried out by Citwell highlighted several issues, but above all the lack of alignment among our executives and the lack of shared understanding of the company’s strategy.»
Catherine Piveteau, vice-president, Groupe Piveteau