Supply chain and operations team reinforcement — Talentwell
Strengthen your teams with the right skills,
at the right time
Are your teams under pressure? An unexpected departure? Maternity or paternity leave to cover? A peak in activity to absorb?
With in-depth knowledge of your business, Citwell has developed a team reinforcement offer to help companies during a period of transition or high activity: Talentwell.
We provide operational experts and interim managers, ready to be deployed immediately to take on your most urgent challenges and deliver concrete results.
Talentwell: 2 solutions to
meet your resource needs
Talentwell offers two complementary services, tailored to your context.
Are you launching a strategic project, is your project drifting, or are your teams overloaded? Our experienced project managers join your teams directly to lead your projects, meet your objectives and bring your people along through the change.
What you are going through:
- A new project to launch (not planned in your workload).
- Teams that are already heavily stretched and saturated.
- A project already under way that needs to be brought back under control.
- A strong need to control costs and lead times.
- A need to strengthen project management skills.
What we bring:
- Quality, cost and lead-time targets met on complex projects.
- Access to specialist skills without recruiting.
- Facilitation and change management with your teams.
- Capture lessons learned and sustain improvements after the assignment ends.
3 ways to work with us (6-month, full-time assignments)
Operational deployment after consulting
Ensure continuity and consistency between co-built solutions and their deployment in the field.
End-to-end project management
Take full charge of project management: scoping, structuring, risk management, change management, governance facilitation, closure and lessons learned.
Turning around a project in difficulty
Step in urgently to diagnose the causes of slippage, redefine a realistic trajectory and restore stakeholder confidence.
Faced with turnover, peaks in activity and unstable headcount, your operations cannot wait. Talentwell provides the right person at the right time to ensure the operational continuity of your day-to-day business.
What you are going through:
- A recruitment that is struggling to materialize.
- A peak in activity requiring rapid reinforcement.
- A sensitive management situation to stabilize.
- A prolonged absence of one of your employees.
What we bring:
- Rapid availability of operational profiles who are immediately autonomous.
- Continuity ensured on your key positions, with no interruption of activity.
- Immediate ownership in a sensitive management situation.
- Skills transfer and a secure transition with your teams.
2 ways to work with us (4- to 24-month assignments)
Operational reinforcement of your key positions
Quickly provide an operational profile to absorb a peak workload, a vacant position or a long-term absence, and ensure the continuity of your operations.
Profiles covered: forecaster, planner, buyer, sales administrator, logistician, inventory manager and many more… Do you have other needs? Talk to us, we will be able to propose suitable profiles.
Interim management
Take the helm from day one to stabilize, steer and turn around a situation in the event of a vacant management position, an operational crisis or an urgent transformation.
Strengthen your teams across all your operations
We work across the entire value chain of your operations: purchasing and eco-design, logistics and distribution, industrial performance, supply chain planning and commercial operations. As a specialist consulting firm, we support companies in France and internationally to optimize their performance at every stage.
Purchasing and eco-design
Commercial operations
A proven method to move forward with confidence
At Talentwell by Citwell, every team reinforcement assignment relies on the methodological rigor of a supply chain and operations consulting firm. We do not simply put you in touch with an available profile: we scope your need precisely, select the Talent best suited to your context, then support them through to the end of the assignment to guarantee a measurable result. It is this structured approach, proven for over 20 years with large companies, mid-sized companies and SMEs, that explains our clients’ continued trust.
Collaborative scoping
Personalized support from the moment you express your need, with a first discussion within 24 hours, through to the end of the assignment.
Your benefits: A clear understanding of your challenges from the start. A tailored response, no generic profile.
Suitable profiles
Rigorous pre-selection of talents based on experience, business scope and soft skills, with 1 to 3 profiles generally presented within 3 days.
Your benefits: Time saved on selection. Aligned profiles. Reduced risk of a poor match.
A tailor-made schedule
Joint definition of the supervision methodology and set-up of an evaluation framework with regular follow-up points (every two weeks or monthly).
Your benefits: Tailor-made methodology. Structured follow-up. Continuous visibility on the service.
Citwell at your service
Assignment roadmap aligned with your challenges, with access to the best practices and methods of the Citwell Group.
Your benefits: Stronger steering backed by the expertise of a consulting firm.
Rely on our experience
in project and operational reinforcement
Serialization and Aggregation Program Management (pharmaceutical industry)
- Definition of the project roadmap and drafting of the URS (User Requirements Specifications), with technical and functional validation of the chosen solution.
- Management of the cutover: deployment, hypercare and skills transfer.
- Management of regulatory aspects and interactions with European health authorities.
Creation and deployment of an AI tool for customer service
- Scoping of the need, drafting of the specifications and redesign of Customer Service processes, in collaboration with the external provider.
- Design, development and testing of the tool, with identification and handling of fixes.
- Management of the deployment and facilitation of the hypercare phase.
Continuous improvement management of IT flows
- Rationalization of warehouse organization and processes, with analysis of business impacts and identification of points of attention.
- Preparation, coordination and execution of test campaigns on target flows.
- Structuring of project governance, management of the deployment and facilitation of the hypercare phase.
Management of the outsourcing of a distribution center
- Mapping and documentation of existing and target business processes.
- Design and delivery of training for operational teams.
- Structuring of governance and change management.
Operational support
- Management and monitoring of operational action plans.
- Preparation and facilitation of steering committees, with production of reports and ad hoc analyses.
- Analysis of supplier and market performance (KPIs, allocations, scheduling).
Decision support
- Analysis of supply risks and anticipation of tensions.
- Scenario modeling and proposal of adaptation levers.
- Market planning based on forecasts and supplier capacities.
Coordination
- Coordination of exchanges with internal and external stakeholders, adapting communication and deliverables to the different contacts.
- Working in interface with the Supply Chain, Purchasing, Technical, Quality and Logistics teams.
- Coordination and optimization of logistics flows.
Continuous Improvement
- Operation, reliability and evolution of management tools (Excel, Power BI, automations), ensuring data quality.
- Contribution to process optimization and change management.
- Management of continuous improvement of Supply Chain flows and processes.
Contact our supply chain and operations team reinforcement experts
Do you want to reinforce your team to see a project through?
Are you looking to absorb a peak in activity or cover an absence in a key position?
Do you need an interim manager to support your teams and ensure the continuity of your operations?
Partner & Country Manager USA
Pierre is a seasoned professional excelling in Sales and Operations Planning (S&OP), with over 17 years of consultancy experience. He’s led 30+ transformative projects in large corporations and SMEs. Currently serving as Citwell’s US Affiliate Country Manager, Pierre works on subjects combining Operations, Services, and IT.
Pierre’s background as a Mechanical and Supply Chain engineer, coupled with certifications like ASCM and DDI, underscores his commitment to staying ahead in the industry. But Pierre doesn’t just talk the talk, he walks the walk. Certified by Inchange, CIPE, and the Demand Driven Institute, his seminars, and training are tailor-made to optimize S&OP processes, ensuring attendees leave with actionable insights.
Frequently asked questions about Talentwell by Citwell
What is Talentwell by Citwell?
Talentwell is the team reinforcement solution from Citwell, the supply chain and operations consulting firm. It offers two services: project team reinforcement (experienced project managers) and operational team reinforcement (expert profiles and interim managers).
Which sectors does Talentwell work in?
Talentwell works in all industrial sectors that require supply chain and operations expertise: pharmaceuticals, food and beverage, aerospace, luxury, retail and distribution, and more. Assignments are carried out in France and internationally.
How long does a Talentwell assignment last?
Project team reinforcement assignments generally last 6 months, full time. Operational reinforcement assignments run from 4 to 24 months, full time, depending on the client’s context and needs.
What is the difference between operational reinforcement and interim management?
Operational reinforcement secures critical positions (planner, buyer, sales administrator, logistician…) during peaks in activity or when a position is vacant. Interim management addresses situations involving a vacant management position, a crisis or an urgent transformation, with responsibility taken from day one.