Process Mapping and Industrial Process Maturity

The process mapping and maturity assessment approach enables organizations to identify and evaluate the performance of key processes in manufacturing and supplier development. It promotes a shared view of strengths and improvement areas.

This fact-based approach strengthens collaboration among stakeholders, supports strategic decision-making, and accelerates transformation initiatives.

Our convictions

Align all teams around a clear view of the current situation, objectives, and priorities. This alignment fosters collective momentum and a shared drive to reach best-in-class standards.

Assess process maturity through a structured and reliable framework, providing decision-makers with a clear understanding of organizational strengths and weaknesses. This enables more targeted and relevant strategic decisions for the future.

Beyond delivered performance, process mapping and maturity assessment evaluate how results are achieved. They provide a fact-based foundation to share outcomes, align practices, and build a common understanding of the challenges ahead across all teams.

Identify strengths and areas for improvement through a structured approach that anticipates and manages risks—key to overall optimization and resilience in industrial organizations.

This includes proactive risk management and associated mitigation plans to secure potential impacts on production and the supply chain.

Engage both internal and external stakeholders in short-, mid-, and long-term action plans to elevate current practices. This approach fosters a fact-based culture of collaboration and shared accountability.

Our solutions and approach

Expertise in Best Practices and Market-Leading Tools
  • Our experts, specialized in operational performance, have deep knowledge of industry best practices and the most advanced tools for managing and optimizing processes.

  • This expertise enables us to deliver tailored and effective approaches, adapted to each company’s specific needs.

  • With extensive experience supporting large industrial organizations, we conduct benchmarks to compare internal process performance against market leaders.

  • This analysis helps position your organization against industry standards and identify concrete, high-impact improvement levers.

  • Our approach is based on the CMMI (Capability Maturity Model Integration) framework, which defines five maturity levels—from Level 1 (Initial) to Level 5 (Optimized).

  • By leveraging this standard, we structure and formalize process assessments to clearly identify gaps and define actionable and measurable improvement paths.

  • In manufacturing, this approach helps identify inefficiencies, streamline production flows, and optimize resource utilization.

  • In supply chain, it supports improvements in inventory management, production planning, and logistics, ensuring processes are robust and aligned with market requirements.

  • Beyond internal operations, this approach can be applied to supplier panels to support their development—identifying improvement areas and aligning the external ecosystem with internal company standards.

  • It also fosters more effective and transparent collaboration, ensuring better integration of partners within the overall production process.

Our Certifications and Training

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Mathieu Naudin is a Partner at Citwell, a consulting firm specializing in supply chain and operational performance. With ten years of experience in the aerospace industry, he transitioned into consulting 20 years ago.

An expert in operational performance and cost management, he works on industrial design, performance management processes, controlling, and interim management. His focus is on delivering practical solutions with tangible impact on financial results.

Among our references

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