ERP Advisory: Delivering Successful IT and Business Transformations
Supporting your company’s digital transformation requires a deep understanding of business challenges combined with strong technical expertise to address both current and future needs. We support our clients throughout these transformations by focusing on precise requirements definition, bringing best practices to challenge existing processes, and conducting structured solution assessments.
Our convictions
ERP projects are enterprise-wide transformation initiatives.
They impact the core of the organization and must be aligned with the overall business strategy while supporting business functions. To achieve this, we work closely with leadership teams to identify key business transformations and engage all stakeholders.
Business experts are at the heart of IT projects.
As primary users of the solutions, they must be strongly involved in both the execution and governance of IT initiatives.
Speed of execution is a key success factor.
Managing IT project timelines before business go-live is critical, as it directly impacts costs, the relevance of functional design, and team mobilization.
Make informed decisions on architecture and technologies.
Choices regarding architecture, technologies, and solutions must always balance the value delivered against the implementation effort.
Data governance is critical.
Company performance, decision-making, and interactions with the broader ecosystem are highly dependent on data management. Building a robust data strategy and governance framework is therefore essential.
Our solutions and approach
Scoping
Identification of key business transformation initiatives with leadership teams
Definition of guiding principles and convergence targets
Project setup (planning, kick-off, etc.)
Solution Selection Support
Leverage of our market intelligence on vendors and solutions aligned with your project
RFI (Request for Information) / RFP (Request for Proposal) management
Support in proposal analysis and comparison
Assistance in contract negotiation
Design Support
Leveraging our business expertise and solution knowledge to design target processes aligned with standard systems and operational efficiency
Support in functional decision-making and impact analysis
Testing (UAT) Support
Definition of testing strategy
Support in test plan design
Management of execution
Change Management
- IMCM change management toolkit
- Stakeholder mapping
- Communication and training plans
Program Management Support
- PMO “in a Box” toolkit
- Mastery of standard project delivery methodologies (e.g., Infor Deployment Methods®, SAP Activate®)
Implemented Solutions
Among our references
Led ERP selection and implementation
Provided program leadership for Infor M3 deployment
Directed SAP S/4HANA implementation
Led large-scale ERP transformation programs
Delivered ERP change management
Managed ERP cutover and ensured business continuity during migration
Aldes
Program Management and Deployment of an IT Transformation – SAP S/4HANA
Our Contribution
- Program management support at executive level
- PMO setup and operational steering from design through deployment and hypercare
- Business-side advisory (AMOA) on key phases of the integration program (from design to handoff)
- Support for functional coordination
- Coordination and steering support across 15 business transformation workstreams (preparing teams for the new system and new ways of working)
Results:
- Transition to a new SAP S/4HANA ERP system within 3 years
10 SAP modules delivered and 19 third-party applications integrated - 13-month agile project to develop a custom quotation management tool
- 198 objects trans-coded and migrated to the new system
- Design and deployment of a Core Model
- Big Bang go-live for 785 end users across 4 countries, 5 plants, 7 logistics platforms, and 10 retail stores
- Controlled deployment with limited business disruption (less than 5 days of downtime) and rapid ramp-up—demonstrating a successful digital transformation and a well-executed program
Client Testimonials
" The Citwell teams brought us their methodology, enabling a professional and rapid implementation of our new management system. Their combined expertise in business processes and market IT solutions quickly helped align our business needs with the right tools. "
Serge Lengagne, CIO Europe, Fast Retailing Group